SHIPPING & DELIVERY
Shipping & Delivery Policy
Products are estimated to ship within 2-7 business days depending on demand at the time that the order was placed. When you place your order you will receive an email with your estimated shipping date. THESE DATES MAY VARY. Shipping fees may apply.
Deliveries are made every Friday. A $10 fee will apply for standard delivery. Express delivery will be set to go out the following business day or set to arrive during your selected time slot. A $20 fee will be applied. The cut-off time for next day deliveries is 12pm. Any orders placed after that will be processed the following business day.
Return & Exchange Policy
Most of our products are temperature sensitive, which means that they are liable to melt/harden according to the temperature outside and in the shipping facilities. We will packages your items to protect them from weather conditions to the best of our abilities. Returns are available on all products excluding breads and rolls. When requesting a return, you will have to pay to ship the product back to us (if applicable) unless the mistake was on our end (i.e. the product wasn't packaged properly). You will receive a full refund once we receive the item from you. To request a refund, please email info@hoofandhornhomestead.com with a picture of your product, your receipt number, and your reasoning for return.